If there is something special that I need, can I order it?

Yes, just contact us, we'll be happy to assist you. If you need a custom built light, you can use our Custom Light Builder Pro to design and order your light online.

Is it safe to order online with my credit card number?

Yes, we use industry standard security best practices, such as encryption, to protect your information during the transaction and after the transaction, we do not store your credit card information. For more information, please see the ordering information page.

Can I make my order by telephone?

Yes, just contact us, we'll be happy to assist you. Please see the ordering information page for more details.

How do you ship your items?

Please see the shipping information page.

If the item arrives broken, damaged or not at all, what do I do?

Please see the Damaged on Arrival section in our Return Policy.

Do you take wholesale/retailer orders?

Yes, wholesalers and retailers are welcomed to make orders through our website or by phone, please contact us here for special rates.

Do you take international orders?

Yes, we take international orders! Please contact us here for international orders because of special shipping and possible different voltage requirements.

How do I setup the sump?

See instructions here.

How do I setup Ultrareef legs?

See instructions here.